The way people communicate has changed over the years. With the advent of technology, people can now send and receive messages to other people, regardless of their location and time zone. This radical shift is also evident in the business sector. Many entrepreneurs have already changed the way they market their products or services. In the Philippines, whether it is AMP or … [Read more...]
How to Improve your Online Customer Service
Customer service has been a crucial part of many businesses, it is a means of communication for the company to the customers, some companies hold customer service at such a high pedestal that their reputation is based on this. Some people build their image of the company on how well they execute their customer service practices. Good customer service also assures that the … [Read more...]
How Digital Marketing Evolved Through The Years
Marketing has come a long way, soon any form of print advertisements may become obsolete and inefficient. There have been advancements in mass media that it’s not as simple as awareness anymore, consumers are getting smarter and they want more than just a gimmick. It was once as simple as eye catching ads and catchy titles now it’s more about personalized searches and a need … [Read more...]
Outsourcing in 2016: Is It Still The Best Solution?
Companies that specialize in outsourcing services provider enables their company to be exposed to several networks and connections all around the world. Outsourcing is known to most people as a kind of job elimination to cost cut customer service. In this time of year, is outsourcing still considered a recommended solution? Common types of jobs Certain … [Read more...]
How To Handle An Angry Client
Businesses, companies, and even metadata management services are dealing with different challenges every day. This ranges from problems when it comes to their goods and products, as well as talking and interacting with irate customers. But not everyone in the company has to be affected by the stress that comes to communicating with angry clients, especially when the people … [Read more...]